Careers at Abrams & Chronicle Books

EXPORT SALES MANAGER

An exciting opportunity has arisen for a driven and organised individual to join our growing sales team as Export Sales Manager. This role focuses on sales into gift accounts across Europe, including France, Benelux, Eastern Europe and Italy. You’ll be working directly with key accounts, developing relationships with customers and providing excellent service: processing and following up on orders, managing customer mailings, handling queries and completing administrative tasks efficiently. The role also involves travel to meet with customers and visit trade shows abroad.

This role will suit someone with experience in a sales administration or sales support role, who is looking to grow to more hands-on account management. You will be comfortable speaking with customers by phone and video, be organised in how you manage tasks and follow ups, and confident working with pricing and systems.

You’ll be joining a lively and highly motivated team, work closely with the other members in the export and wider UK sales team. We’re hoping to find someone who is proactive, thrives in a positive, collaborative environment and enjoys contributing to a workplace where enthusiasm and teamwork are valued.

Responsibilities:

Overarching responsibility for developing and implementing the sales strategy for gift sales in France, Benelux, Eastern Europe, Italy, Middle East, Africa, with a focus on sales in Europe
Maintaining and building relationships with existing and new customers across the territories
Timely processing of orders and attend to queries from customers, incl. stock review, order confirmation, invoice and delivery queries
Coordinating a clear flow of accurate and relevant information to customers (newsletters, sell-sheets, samples, images, data, information and other essential documents)
Provide regular call reports
Attending and helping to organise Trade Shows
Attend online and in-person sales conferences for seasonal presentations
Other duties as directed by the Director of UK & Export Sales

What we’re looking for:

A talent for managing multiple projects and prioritising time, being able to judge and juggle priorities is essential
Excellent communication skills, both verbally and written, supported by strong attention to detail, enthusiasm and professionalism
Pro-activeness and the ability to work on your own initiative
Basic Excel proficiency
Enthusiastic and collaborative approach to working
A team player

Salary:

£28,000-£30,000 per annum depending on experience

Abrams & Chronicle Books is a successful distributor of a wide range of award-winning books, gifts, stationery, and games.

This role is a full-time hybrid position working at least 3 days in the office at 22-24 Ely Place, London.

Benefits include:

Enrolment in a Healthcare cash plan
Annual travel card loan
25 days holiday a year
Pension scheme
Cycle to work scheme
Rental deposit scheme
Generous staff discount on books
Online access to the British Sign Language course

Abrams and Chronicle Books value the array of talents and perspectives that a diverse workforce brings. We welcome applications from any individual regardless of ethnic origin, gender, disability, religious belief, sexual orientation or age. All applications will be considered on merit.